Privacy Policy

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• full name
• email address
• phone number
• delivery address
• billing information
• payment-related details
• course enrollment details

1.2 Non-Personal Information

We may also collect certain non-personal information automatically when you use our website, such as:

• browser type
• device type
• IP address
• pages visited
• date and time of access
• general website usage data

We may use your information for the following purposes:

• to process and fulfill your bakery orders
• to manage online course registrations and access
• to communicate with you about your order, booking, or course
• to provide customer support
• to verify payments and maintain transaction records
• to improve our website, products, services, and customer experience
• to send service-related updates or important notices
• to comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

We may share your information only where necessary for business operations, including:

• payment service providers
• delivery service providers
• website, hosting, or technical service providers
• legal or regulatory authorities when required by law

Any such sharing will be limited to what is reasonably necessary for the relevant purpose.

Payments made through our website or approved payment channels may be processed by third-party payment providers.

We do not intentionally store complete sensitive payment card details unless necessary and lawfully permitted. Payment processing is subject to the terms and privacy practices of the relevant payment provider.

Our website may use cookies or similar technologies to improve website performance, analyze traffic, remember preferences, and enhance user experience.

You may choose to disable cookies through your browser settings, although some parts of the website may not function properly as a result.

We retain personal information only for as long as necessary for business, legal, accounting, operational, or customer service purposes.

When your information is no longer needed, we will take reasonable steps to securely delete, destroy, or anonymize it, where appropriate.

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Subject to applicable law, you may have the right to:

• request access to your personal information
• request correction of inaccurate or incomplete information
• request deletion of your personal information
• object to or restrict certain processing activities
• withdraw consent where processing is based on consent

To make a request regarding your personal information, please contact us using the details provided below.

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage users to review the privacy policies of any external websites they visit.

Our website, products, and online courses are not intended for children without the involvement of a parent or legal guardian. We do not knowingly collect personal information from children in violation of applicable laws.

We may update this Privacy Policy from time to time to reflect changes in our business operations, website features, legal requirements, or service practices.

Any updates will be posted on this page with the revised effective date.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

• Panna Baking Studio
• Instagram: @panna_bakingstudio
• WhatsApp: +66 94 479 5157
• Address: 438/121 The One Bangna 3, Kanchanapisek Road, Dokmai, Prawet, Bangkok, Thailand